Legal
Documentation

Data Controller: QuantarasLabs, Paseo de la Independencia, 18, Piso 5º Izquierda — 50004, Zaragoza, Zaragoza, España. Contact: [email protected]

1. Data Collection & Purpose

QuantarasLabs collects personal data exclusively for the purpose of fulfilling contractual obligations, delivering requested services, and maintaining legitimate business communications. The following categories of data may be processed:

• Identification Data: Full name, professional role, company affiliation.
• Contact Data: Email address, telephone number, postal address.
• Technical Data: IP address, browser type, operating system, device identifiers, access timestamps.
• Project Data: Briefs, specifications, feedback, and collaborative materials submitted during engagement.

2. Legal Basis for Processing

All data processing is conducted under the following legal bases as defined by the EU General Data Protection Regulation (GDPR):

• Art. 6(1)(b) — Contractual Necessity: Processing required for the performance of a contract or pre-contractual steps taken at the data subject's request.
• Art. 6(1)(f) — Legitimate Interest: Processing necessary for the purposes of the legitimate interests pursued by QuantarasLabs, except where overridden by the interests or rights of the data subject.
• Art. 6(1)(a) — Consent: Where explicitly obtained for marketing communications, newsletter subscriptions, or optional analytics.

3. Data Retention

Personal data is retained only for the duration necessary to fulfill the purpose for which it was collected. Project-related data is retained for a maximum period of 36 months following the conclusion of the engagement. Financial records are retained in accordance with Spanish tax legislation (minimum 4 years). Upon expiration of the retention period, data is securely deleted or irreversibly anonymized.

4. Data Sharing & Third Parties

QuantarasLabs does not sell, rent, or commercially distribute personal data to third parties. Data may be shared exclusively with:

• Hosting infrastructure providers (data processed within the European Economic Area).
• Payment processors for invoice and transaction management.
• Legal or regulatory authorities when required by applicable law.

All third-party processors operate under Data Processing Agreements (DPAs) ensuring GDPR compliance.

5. International Data Transfers

Where data is transferred outside the European Economic Area, QuantarasLabs ensures adequate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission or adequacy decisions as applicable.

6. Your Rights

Under the GDPR, you have the following rights:

• Right of Access (Art. 15): Obtain confirmation of whether your data is being processed and request a copy of that data.
• Right to Rectification (Art. 16): Request correction of inaccurate or incomplete data.
• Right to Erasure (Art. 17): Request deletion of your data where no overriding legal obligation requires its retention.
• Right to Restriction (Art. 18): Request limitation of processing in specific circumstances.
• Right to Data Portability (Art. 20): Receive your data in a structured, commonly used, machine-readable format.
• Right to Object (Art. 21): Object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Withdraw previously given consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, contact: [email protected]

7. Supervisory Authority

If you believe that the processing of your personal data infringes the GDPR, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) — Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001 Madrid, España. Website: www.aepd.es

Controller: QuantarasLabs, Paseo de la Independencia, 18, Piso 5º Izquierda — 50004, Zaragoza, España.

1. What Are Cookies

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function correctly, improve efficiency, and provide analytical information to site operators.

2. Cookies Used by QuantarasLabs

QuantarasLabs employs only strictly necessary cookies required for core site functionality:

• Session Cookies: Required to maintain your session state during navigation (e.g., form submissions). These are deleted automatically when you close your browser.
• Security Cookies: Used to protect against Cross-Site Request Forgery (CSRF) and to validate form authenticity.
• Consent Cookies: Used to remember your cookie consent preferences. These persist for a maximum of 12 months.

3. Third-Party Cookies

QuantarasLabs does not deploy any third-party tracking cookies, advertising cookies, or analytics cookies by default. Google Maps embeds may set cookies when interacted with (e.g., when a user clicks on the map). These cookies are governed by Google's own privacy policy.

4. Managing Cookies

You may control or delete cookies through your browser settings at any time. Disabling strictly necessary cookies may impair site functionality. Instructions for managing cookies are available in your browser's help documentation.

5. Legal Basis

Strictly necessary cookies are deployed under Art. 6(1)(f) GDPR (legitimate interest) as they are essential for the provision of the service. No consent is required for their deployment. Should QuantarasLabs introduce optional cookies in the future, explicit prior consent will be obtained in compliance with Art. 6(1)(a) GDPR and the Spanish LSSI-CE law (Ley 34/2002).

Entity: QuantarasLabs, Paseo de la Independencia, 18, Piso 5º Izquierda — 50004, Zaragoza, España.

1. General Policy

QuantarasLabs operates a milestone-based payment structure for all project engagements. Refunds are evaluated individually based on the specific circumstances, project progress, and contractual terms agreed upon at project initiation.

2. Pre-Production Phase

If a project is cancelled before any substantive work has commenced (within 48 hours of contract signing and prior to the delivery of any design artifacts, wireframes, or code), a full refund of any advance payment will be issued within 14 business days.

3. Active Production Phase

Once production has commenced, refunds are calculated proportionally based on completed milestones. Payments for completed and approved milestones are non-refundable. Any prepaid amounts for uncompleted milestones will be refunded on a pro-rata basis, less any non-recoverable third-party costs (e.g., licensed assets, domain registrations, hosting prepayments).

4. Delivered Work

Upon delivery and client approval of project deliverables, the corresponding milestone payment is considered final. Discrepancies must be reported within 7 calendar days of delivery. After this period, deliverables are considered accepted without reservation.

5. Dispute Resolution

In the event of a dispute regarding refund eligibility, both parties agree to seek an amicable resolution through direct communication. If no agreement is reached within 30 days, either party may initiate proceedings before the competent courts in Zaragoza, España, in accordance with applicable Spanish consumer protection legislation.

6. Processing Time

Approved refunds are processed within 14 business days to the original payment method. Bank transfer refunds may take an additional 3–5 business days to reflect, depending on the financial institution.

Entity: QuantarasLabs, Paseo de la Independencia, 18, Piso 5º Izquierda — 50004, Zaragoza, España. Contact: [email protected]

1. Scope of Services

QuantarasLabs provides digital design, development, animation, and creative direction services. The scope, deliverables, timeline, and pricing for each engagement are defined in a written project proposal or statement of work (SOW) accepted by both parties. Any work outside the agreed scope constitutes a change request subject to additional quotation.

2. Client Obligations

The client agrees to provide all necessary materials, briefs, feedback, and approvals within agreed-upon timeframes. Delays in client input may result in corresponding delays to the project timeline. QuantarasLabs shall not be held responsible for schedule overruns caused by untimely client responses.

3. Intellectual Property

Upon receipt of full payment for all outstanding invoices, the client receives a perpetual, non-exclusive license to use all deliverables produced under the engagement for the agreed-upon purpose. QuantarasLabs retains the right to display completed work in its portfolio and marketing materials unless expressly restricted in writing. Pre-existing libraries, frameworks, and reusable components remain the property of QuantarasLabs and are licensed (not transferred) to the client as part of the deliverables.

4. Payment Terms

Invoices are issued per the milestone schedule defined in the project proposal. Payment is due within 14 calendar days of invoice date. Late payments accrue interest at the rate of 2% per month in accordance with Spanish commercial law. QuantarasLabs reserves the right to suspend work on any project where payment is more than 14 days overdue.

5. Confidentiality

Both parties agree to maintain strict confidentiality regarding all proprietary information, project details, business strategies, and technical specifications disclosed during the course of the engagement. This obligation survives the termination of the agreement for a period of 36 months.

6. Limitation of Liability

QuantarasLabs's total aggregate liability under any engagement shall not exceed the total fees paid by the client for the specific project giving rise to the claim. QuantarasLabs shall not be liable for indirect, consequential, or incidental damages including but not limited to loss of revenue, data, or business opportunity.

7. Termination

Either party may terminate the engagement with 14 days' written notice. In the event of termination, the client shall pay for all work completed and expenses incurred up to the date of termination. Intellectual property for paid deliverables transfers upon settlement of all outstanding invoices.

8. Governing Law & Jurisdiction

These Terms of Service are governed by the laws of Spain. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Zaragoza, España.

9. Amendments

QuantarasLabs reserves the right to update these Terms of Service at any time. The version in effect at the time of contract signing shall apply to each engagement. Material changes will be communicated to active clients via email.